Unionization is on the rise in the United States as workers increasingly advocate for their rights and seek to have a greater say in their workplaces. HR professionals find themselves at the center of this shift in the employment landscape.
Multifaceted challenges will keep these teams busy to navigate what are often complex collective bargaining agreements to implement administratively while ensuring compliance with local labor regulations and the operations of organizations these employees serve. However, there is an opportunity for HR professionals to foster more collaborative and transparent relationships with their workforce. Understanding the rise in unionization is a great first step in ensuring a positive work environment.
The Bureau of Labor Statistics reported that in 2023, union membership in the private sector grew by 191,000, bringing the total to 7.4 million workers. The growth began with the “Great Resignation,” which saw a record 50.5 million Americans quit their jobs in search of better working conditions, compensation, and job satisfaction and continues today was more employees seek more from their employers than ever before.
As unionization continues to increase, HR professionals should be proactive by staying informed about relevant laws and regulations, providing practical training to managers and employees, and maintaining accurate records. Leveraging technology and data-driven insights can help streamline processes, ensure fairness, and promote better decision-making.
Let’s look deeper into how HR teams can lay the foundation for a stable, productive, and successful organization when unionization comes to their organizations.
A balanced environment
One of HR professionals’ most significant challenges is balancing the employer’s and employees’ needs and goals. On one side, the company is responsible for remaining profitable, competitive, and efficient. On the other, employees can wield the power of their guild to fight for better compensation, working conditions, and job security. With unionization, the requirement on employers to ensure their agreed standards for pay, vacation, scheduling, and other matters related to employees only intensifies and the risk of non-compliance increases.
Technology can play a crucial role in helping HR professionals ensure adherence to collective bargaining agreements. By leveraging data-driven insights and management software, HR teams can ensure rules are followed appropriately while making informed decisions that ensure compliance and enable the company to effectively operate.
Looking at data in real-time makes it possible to intercept schedules that may result in unplanned overtime and proactively callout to other employees utilizing union rules – meeting the union requirements and enabling better management of labor costs. With the help of workforce management software, HR professionals can quickly identify such situations and take proactive steps to address them. This approach can also promote employee well-being and help prevent burnout, reducing the risk of fatigue-related accidents or errors.
Moreover, technology can help facilitate open communication and transparency between HR teams and employees. For instance, mobile apps or online portals can give employees real-time access to their schedules, pay stubs, and benefits information. This empowers workers to manage their time and finances better while reducing the administrative burden on HR staff. These platforms also include features that allow employees to provide feedback, report concerns, or suggest improvements, fostering a culture of collaboration and continuous improvement.
During contract negotiations, HR professionals can leverage data analytics to identify areas where the company can offer greater flexibility or benefits without compromising productivity or profitability. For example, by analyzing absenteeism rates and employee feedback, they may discover that offering more flexible scheduling options can improve job satisfaction and reduce turnover. By presenting these data-driven insights at the bargaining table, HR teams can demonstrate their commitment to finding mutually beneficial solutions and build trust with union representatives.
Ensuring compliance, fairness, and collaboration
A unionized workplace brings a complex web of legal requirements, contractual obligations, and ethical considerations. Ensuring compliance with relevant laws and regulations is critical to maintaining a fair and harmonious work environment.
To stay on top of constantly updating regulations, HR teams must be proactive in their approach to compliance. This involves regularly reviewing and updating company policies and procedures to align with the latest laws and regulations, such as the National Labor Relations Act, the Fair Labor Standards Act, and the Occupational Safety and Health Act. HR professionals should also provide ongoing training to managers and supervisors to ensure they understand their responsibilities and can effectively handle union-related issues.
Accurate recordkeeping is another essential aspect of compliance in a unionized setting. HR teams must maintain detailed records of employee hours, wages, benefits, grievances, and documentation related to collective bargaining agreements and union communications. HR technology platforms can help streamline these processes and ensure that records are complete, accurate, and easily accessible when needed.
Beyond compliance, HR professionals must strive to create a fair and equitable workplace. This involves developing and consistently applying policies and procedures that treat all employees with respect and impartiality regardless of union membership. For example, when handling employee grievances or disciplinary actions, HR teams must follow established protocols and ensure that decisions are based on objective facts rather than personal biases or union affiliation.
Collaboration is key to fostering a positive and productive relationship between the company and its unionized workforce. HR professionals should actively seek opportunities to partner with union representatives on initiatives that benefit the employees and the organization. This might include working together to develop training programs, improve workplace safety, or implement new technologies that enhance job performance and satisfaction.
As unionization becomes more prevalent, HR professionals have a unique opportunity to shape the future of work. By embracing open communication, fairness, and collaboration and leveraging the power of technology and data-driven insights, HR teams can confidently navigate the challenges of unionization and create a work environment that benefits both the company and its employees.
When HR professionals lead with empathy, transparency, and a commitment to finding mutually beneficial solutions, they lay the foundation for a more stable, productive, and thriving workplace — one where every employee, from the single mother working overtime to the union representative at the bargaining table, feels heard, valued, and empowered to succeed.
